Make an appointment
Instructions for Online Appointment Booking System
Must I book an appointment?
A visa appointment is necessary to ensure the best service possible. The German Embassy in Pretoria and the Consulate General in Cape Town may however, in exceptional cases (i. e. emergencies) and at their own descretion, accept your application. In this case you would have to contact the Embassy and the Consulate General directly. The on-line appointment system provides a better and faster service to travellers and has therefore resulted in a most positive feedback from many customers since its introduction.
How to book an appointment? How to use the Online Appointment System:
To book an appointment is simple:
- Agree to the terms and conditions and click the button at the bottom of this page to proceed.
- Complete the online appointment application form. Fill in all fields.
- Select an available appointment date from the calendar.
- Verify that all information entered is correct, then click "continue to payment".
- Choose your payment method
- Create a PayGate account, if necessary
- Once payment is settled, a page confirming the time of your appointment will open.
- You will also receive a confirmation by email with the appointment details and a summary of the necessary documentation.
- If you provide your mobile phone number, you will also receive a confirmation by SMS.
- Please print the appointment confirmation page and bring your print-out together with your completed application and necessary documentation along on the day of your appointment.
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Please take note of the appointment times at the various German Missions as follows:
1.) The German Consulate in Cape Town - from 09h00
2.) The German Embassy in Pretoria - from 07H30
3.) The office of the Honorary Consul in Durban from 08H30
- It is also possible to choose an appointment from 10h00.
- Changing the time of an appointment will unfortunatley not be possible.
If you need to change or cancel your appointment or if you do not receive a confirmation by e-mail, please contact us by e-mail under info@visa-germany.co.za . In your mail please state your name, passport number, date of travel and time of appointment. We will reply to you as soon as possible.
The fee for using this service is ZAR 75 which is non-refundable. The visa fee chargeable by the German authorities is the equivalent of € 60. The fee has to be paid upon application in cash and in South African Rands (for exceptions please see requirements/information sheet “Visa Fees“). Please check the website of the Embassy and the Consulate General for the current amount.
Please settle our service fee using one of the following credit cards:
Payment gateway is provided by:
If you require additional information, please contact the Visa Information Services Center at 0861-00 22 45.
Applicants agree and confirm that they have read and understood the terms and conditions prior to submitting appointment applications to Intergate Visalink.