If you know beforehand that you are unable to keep your visa appointment, or if you miss your visa appointment, you may reschedule the appointment by calling our call centre.
The following circumstances can be considered for adjustments:
- Applicants who arrive no later than 15 minutes after their original time of appointment, will be accommodated during the next available time slot on the same day depending on the availability of the VAC free of charge.
- Applicants can reschedule their appointment once for free. This can be done up to 24 hours before the appointment by contacting the call centre. The cancellation of an appointment will be for free.
- To reschedule or cancel your application please call our call centre Or request it to be done at the applicable Visa Application Centre.
Call Centre Phone Numbers: